We wanted to make the process for ordering the meals for the community as easy and straightforward as possible. On arrival of the homepage - within one scroll, you will see three main buttons:
I'm new here and want to order meals
I'm already a member and want to order meals
Pay it forward - help others in our community
First and foremost, we welcome new members, and send them on a customer journey to sign up via a jotform, which redirects them to a login page.
Once they have set up their username and password, within 24 hours they get access to order meals. It is a member only portal.
Those that have already signed up, will be redirected to login to their account to order meals.
Those that do not wish to order meals, but simply help out, can pay it forward and gift a free meal to a family in need, or fill in a contact form and message the team if they have capacity to help out in a different way.
Both the front customer facing website, and the back end members only websites, have been fully sponsored by our generous friends at Rocketspark - meaning this charity has one less bill to pay - and can then serve more people in our community.